Swiggy is an Indian online food ordering and delivery platform. Founded in July 2014, Swiggy is based in Bangalore and operates in 500 Indian cities as of September 2021.Besides food delivery, Swiggy also provides on-demand grocery deliveries under the name Instamart, and a same-day package delivery service called Swiggy Genie.
With an unexpected increase in demand, Swiggy's fleet grew, leading to a large fleet of un-monitored two-wheeler riders on the roads of India. Swiggy and other delivery applications saw a rise in accident cases among their riders. They also found an increase in registered cases of rash driving amongst their fleet. The final nail was a rising number of "avoidable deaths". This means accidents that could have been
Vicara proposed the development of a mobile-based motion analysis application. The features could be implemented on existing partner applications too. The app would feature a emergency respsonse system and a gamified driving assessment system.
The cloud-based solution powered by Vicara is capable of detecting accidents or crashes & also provides alerts for rash or risky driving.
The solution works two-fold. Firstly, by flagging frequent instances of rash driving. Secondly, by launching emergency protocol when an accident occurs.
Vicara built a system that sits atop Swiggy's existing application. The system was able to carry out all functions necessary. The emergency alert system would eventually be able to reduce the total number of avoidable deaths in the fleet.
Vicara’s one-of-a-kind solution could be added to existing systems, making the implementation quick and efficient.